Envelope order: If your order consists of items that we can ship using a flat envelope, please be advised that there may be no tracking information.I went back to the old click n ship and it won't let me ship to New Zealand. 05:36:12 Robin Theobald The 'enhanced' click n ship just keeps giving an 'unexpected error' msg when I try to add to the cart. The package will still be on its way to the destination, but the tracking will not update update anymore because there hasn't yet been an arrangement to share tracking information with the USPS from the destination country. Open Preferences Jesse Burson Happening to me now. The last tracking update will reveal the location of the package to be at an international airport within the US, such as Jamaica, NY. International Shipments: For international orders, packages destined for certain countries cannot be tracked once they leave the USA.Please send us an email in this case so that we may investigate the matter. In this case, the status of the shipment will simply show up as "Pre-Shipment". If the status of a USPS shipment has progressed beyond the "Pre-Shipment" stage, but has not updated in three business days, it is possible that it is stuck in transit somewhere. Postal Services package tracking system on its Internet website located at Re: Inbound International Package STUCK USPS Post by batpot Wed Sep. This is NOT a cause for concern - the package is likely moving along normally, but it just won't be fully trackable until it is near the delivery date or scanned in later. To track your shipment, please enter your USPS tracking number into the field above. Claim processing times depend on whether an item is damaged or lost. You can also check Claim History in your account for updates. Please allow additional time for your claims decision. USPS: USPS sometimes forgets to scan the package into their system, even though they have physically picked up it up already. Claims Decisions Due to COVID-19 impacts, USPS is experiencing delays in processing claims.There are several reasons for the tracking information to not update or show any progress. Why is the tracking info for my order stuck or not updating? Your package is still within the courier network and, unless otherwise noted, should be delivered.
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